Bulk Ordering

Do you offer discounts?

See item page for pricing and discount information.

How do I place a bulk order?

Simply email sales@jawahirpress.uk

Can I update my order once its been placed?

As long as it has not been dispatched, you can email us on sales@jawahirpress.uk regarding your order.

How do I pay for my order?

Via PayPal, bank transfer or cash. Payment details will be on the invoice.

Please make sure you do not send any payments until we have confirmed the amount due. 

How will I know the status of my order?

After you place your order, we will issue an invoice with the details of your order, payment and delivery method. 

After your order has been packed and sent out, we will send you a tracking number, if applicable.

Delivery (UK)

How much will my delivery cost? 

Delivery costs depend on the weight of the package: https://www.royalmail.com/current-postage-prices 

Standard delivery via Royal Mail will not include any tracking options; you can upgrade to their Signed For or Tracked services as long as you are willing to pay the additional price.

How long will my delivery take?

This depends on delivery option you choose.

What happens if I miss my delivery?

If you miss your scheduled delivery, the courier should leave a notification card and may attempt re-delivery on the following working day. In some cases you may be required to get in touch with them to rearrange the delivery. Failure to do so will result in the delivery being returned back to us, in which case you will need to get in touch with us to have your order re-delivered (you will be charged for the return and re-delivery).

Returns and refunds

What is your cancellations and returns policy?

Customers located in the European Union are entitled to a 14 day cooling off period, i.e. the right to cancel the contract of purchase, under the EU’s Distance Selling Regulations.

We must receive notification of the cancellation in writing within 14 working days, starting from the day after the goods are received. These regulations dictate that we will refund the cost of the item(s) ordered and the original delivery charge.

We are not liable to cover costs of returning the goods. If for any reason we have arranged to collect the goods from you, we reserve the right to recover the costs of collection from you.

How do I return an item?

All returns should be packed securely in the same packaging in which the items were originally received. If the original packaging has been disposed of or is no longer suitable, goods must be wrapped in appropriate packaging to ensure that the they arrive with us in their original condition. We reserve the right to refuse a refund or exchange for damages caused by insufficient packaging.

The arrangement and cost of returning the goods is your responsibility. We advise that goods are returned via recorded delivery and that proof of postage is obtained in case of the unlikely event of the parcel being lost in transit.

What is your refunds process?

We are unable to offer a refund where goods are unwanted or incorrectly purchased, unless we are notified in writing within 14 working days of receiving the goods.

Where a refund is due, it will be paid into the bank account the purchase was made from within 3-5 working days from the date the returned goods are received. Refunds may take 5-7 working days to appear in an account, depending on the bank.